TRAIN TICKET POLICY - THAILAND RAILWAYS

Ticket Change and Cancellation Policy

Thailand Railways allows changes or cancellations for most tickets with conditions based on train type and time before departure. Below is a general guide:

Seat Class Change Fee Cancellation Conditions
First Class Sleeper (2-berth) 50% of ticket price + fare difference Not allowed Changes must be requested ≥48h in advance
Second Class Sleeper (AC/Fan) 50% of ticket price + fare difference Not allowed Changes must be requested ≥48h in advance
Second Class Seat (AC/Fan) 50% of ticket price + fare difference Not allowed Requests < 48h may be denied or charged full fare
Third Class Seat Not allowed Not allowed Non-refundable, non-changeable

Luggage Policy

Hand Luggage: Passengers may carry baggage free of charge under the following conditions:

Oversized or Heavy Items: For items exceeding personal allowance or bulky objects like bicycles or motorcycles:

Prohibited Items: Passengers are not allowed to bring:

Important Notes

Top Destinations

Kandy

Kandy

Sri Lanka’s cultural hub with ancient temples and mountain charm.

Ella

Ella

A hill country gem – natural beauty and heritage just east of Kandy.

Colombo

Colombo

Sri Lanka’s bustling capital with sandy beaches, and colonial heritage.

Galle

Galle

Historic port city with a UNESCO fort, coastal charm, and island scenery.

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